Delete Account & Data

You have the right to request permanent deletion of your Aldrenor account and all associated personal data. Use the form below to submit your request — no app installation required.

What happens to your data

Account profile
Name, email address and password hash
Permanently deleted
App preferences
Saved articles, region settings and notification preferences
Permanently deleted
Subscription state
Active plan details and subscription history
Permanently deleted
Usage activity
Reading history and engagement signals
Permanently deleted
Billing records
Transaction receipts required for tax/legal compliance
Retained (legal obligation)
Fraud & abuse logs
Security logs retained as required by applicable law
Retained (legal obligation)

Timeline

Confirmation email sent within 24 hours

Request processed within 30 days

All eligible data permanently erased

Already have the app?

You can also delete your account directly from the app without contacting support:

Profile tab → Delete Account

This immediately removes your account after a two-step confirmation.

Data Retention Policy

Submit a Deletion Request

Fill in the details below. We will verify your identity before processing the request to protect you from unauthorised deletions.